Matthew is dedicated to making sure every OGL customer is getting the most out of Profit4 and prof.ITplus.
Matthew is dedicated to making sure every OGL customer is getting the most out of Profit4 and prof.ITplus.
Went to university in Swansea to study business and marketing. I then had various roles before joining OGL at the tender age of 23.
I manage the Customer Success Team, which involves working with all of our Customer Success Managers, and regularly speaking with and visiting customers; all to help both our Profit4 and prof.ITplus customers maximise use of our software within their businesses.
Making a difference! I really get a buzz out of helping customers utilise our software to benefit their business either through helping sell more or improving processes. I also love coaching and mentoring our team - seeing confidence grow and sharing my experience is very satisfying.
Getting to know people. I take pride in understanding customers' businesses and how they use our software, but also understanding the people I am visiting is just as important to me.
More of a Richard Branson quote; “If someone offers you an amazing opportunity and you're not sure you can do it, say yes - then learn how to do it later“.
Watching football, usually Kidderminster Harriers or Arsenal. I also play in a local Snooker league. My wife and I generally like watching and playing sport so this is what we spend most of our time doing until little one arrives.
An actor! You wouldn't believe it given that I'm not usually the loudest person in the room, but I always wanted to be a film star growing up.
Went to university in Swansea to study business and marketing. I then had various roles before joining OGL at the tender age of 23.
I manage the Customer Success Team, which involves working with all of our Customer Success Managers, and regularly speaking with and visiting customers; all to help both our Profit4 and prof.ITplus customers maximise use of our software within their businesses.
Making a difference! I really get a buzz out of helping customers utilise our software to benefit their business either through helping sell more or improving processes. I also love coaching and mentoring our team - seeing confidence grow and sharing my experience is very satisfying.
Getting to know people. I take pride in understanding customers' businesses and how they use our software, but also understanding the people I am visiting is just as important to me.
More of a Richard Branson quote; “If someone offers you an amazing opportunity and you're not sure you can do it, say yes - then learn how to do it later“.
Watching football, usually Kidderminster Harriers or Arsenal. I also play in a local Snooker league. My wife and I generally like watching and playing sport so this is what we spend most of our time doing until little one arrives.
An actor! You wouldn't believe it given that I'm not usually the loudest person in the room, but I always wanted to be a film star growing up.
