How your customer service team can use Profit4

Deliver first-class customer service & drive repeat business

Profit4 provides your customer service team with the tools they need to answer customer queries and deliver outstanding customer service.

Watch a 3-min demo

How your customer service team can use Profit4

Deliver first-class customer service & drive repeat business

Profit4 provides your customer service team with the tools they need to answer customer queries and deliver outstanding customer service.
Watch a 3-min demo
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Access from any location

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Get orders out faster

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Record all communications

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100% customer visibility

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Provide real-time order updates

360-degree visibility of your customers & prospects

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Provide real-time updates on an order's status

Profit4 allows you - while on the phone with a customer - to quickly look up an order on the system and provide an accurate, real-time update on its status.

You can also use Profit4's integrations to provide customers with automated email updates on the status of their orders.

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two screens of Profit4

View all customer communications & tasks

Profit4 enables your team to record all communications and tasks relating to a customer.

This is particularly advantageous if you have more than one staff member dealing with a customer.

Provide accurate product information & availability

From the trade counter to the sales desk, your entire team can have access to detailed product information, including:

  • Product availability (including orders due from your suppliers)
  • Detailed product attributes
  • Recommended substitutions for out-of-stock products
  • Batch traceability for faulty products
dispatched order on Profit4
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"Our customer service is great now, with quotes provided within minutes, which gives us an edge in a fast-paced industry. This means there is no need for customers to chase."

LEON CUNNINGTON, SALES MANAGER

WEST MIDLANDS FASTENERS
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Get orders out faster & reduce human error

With Profit4's automated order processing and advanced stock-picking functionality, you can process orders and get them to your customers faster.

What's more Profit4 reduces the risk of human error, ensuring your fulfilment rates are met..

Access from any location

As a true Cloud solution, you can access Profit4 from any location via your internet browser.

This allows your customer service team to work from home and still access the same customer, sales and product information they would when working in the office.

selling stock on Profit4
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Frequently asked questions

I already have a website will Profit4 integrate with that?
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Profit4 will fully integrate with WooCommerce, Adobe Commerce, Shopify, BigCommerce, EKM Powershop and GOb2b websites.

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Speak to our software experts

To find out how our Profit4 ERP software can transform your business, arrange a call-back with one of our ERP Consultants.

Get in touch