Business Owner
Riley Shutt Tools Ltd
Established in 1968, Riley Shutt is a tooling distribution business that supplies cutting tools for CNC machine companies.
In recent years, they have grown their product range to an extensive 150,000 stock lines. They have been using OGL Software since 2007.
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Riley Shutt Tools Ltd reflect that: "We previously used Merlin as our software provider prior to moving to OGL. At the time the software system lacked flexibility and was fragmented. Each module supplied ran independently of the next and reduced the security and ease of use we required. Hardware quality was low and response times were unpredictable.
"Consolidation into an all-in-one system for all business aspects was key to the choice of software provider. The ability to take the information from our existing system and map across to OGL Software without any downtime was critical. This enabled continuous trading without interruption to our customers."
"In regards to OGL Software, the sales guys love it. Real-time reporting in the field is critical in today's business environment and it gives enhanced reporting to that available in ProfIT (a previous version of OGL Software)."
OGL Software has a powerful sales analysis module that helps businesses to understand customer buying trends, access sales data instantly, manage performance, increase productivity and accountability. This is particularly useful for the distribution sector as it helps businesses to stay one step ahead of their competitors and have instant access to vital data. The CRM module can be used to effectively manage existing customer and prospect data, and will hold all your contact details, enquiries, transactions and notes in one centralised location.
“Our long-term goal is to have more flexibility to access our information. In time we are hoping to transfer more of our systems to the cloud. Removing hardware from the equation will help reduce complexity and costs for support and energy. OGL has these options and will play a role in the future when we decide the change is needed.“
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