IT Director
Pickard Hardware
From humble beginnings in a rundown, backstreet warehouse back in 1982, Pickard Hardware have grown to be a key player in the distribution industry.
With a 16-strong team working on 14 computers they distribute door and window hardware to joinery manufacturers and hardware merchants across the UK and into Europe. Pickard Hardware have been using OGL Software since 2012.
In 2022 Pickard Hardware was named "Exporter of the Year" in the Bradford Means Business Awards.
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We spoke with the IT Director at Pickard Hardware to see how OGL has helped their business since they invested in OGL Software, he states:
"We originally spent over a year looking at several companies in our pursuit to find the best fit for our business. In the end we narrowed it down to 3 main contenders, and to be honest there didn't appear to be a lot in them as far as cost or suitability. It was one of the hardest decisions we have had to make but in the end the fact that so many of our suppliers, customers and competitors appeared to be using OGL Software just made us feel it had to be the safer option, and now I have no doubt at all it was the right decision for our company."
Pickard's IT Director states: "Having quite a dated computer system prior to OGL Software we struggled to retrieve the information we needed. It was very slow and basic but the biggest issue at the time was only being able to find products in our vast stock log by searching the stock code, meaning you needed to know the exact code for every product."
"We are in a market where you must be able to service your customers' needs quickly and efficiently. Having the stock at hand is a must so a good stock controlling system is paramount!"
Pickard's IT Director also liked that: "OGL's eShop team delivered us a modern looking website which linked in with our stock control and order processing software, keeping product information and pricing up-to-date and taking the ordering process away from our sales team by delivering the order directly to the warehouse for picking and dispatching."
"Before we moved to OGL we had a very dated software package, but because we didn't know any better we never actually realised how much it was holding us back.
"OGL Software has transformed our business giving us far better visibility of our sales, purchases, stock and customer behaviour as well as increased profitability."
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