"The reporting features have greatly improved the efficiency of our work... it's much easier to track customer trends."

Improving stock traceability & management

Prior to choosing OGL Software, Gibb Tools were looking for a system to create "a more automated and streamlined workflow". The business processes were largely paper-based, and the company needed a more reliable and streamlined system.

"Due to the high volumes of stock we deal with, we needed better traceability on stock movement. The reporting features in OGL Software have made it much easier to track customer trends and spending."

Centralising and automating their sales order processes was key to modernising their way of working. "With [OGL Software] sales orders are directly entered into the system, as opposed to written manually on paper. We now have much more visibility of stock levels, it's easier to collate purchase orders and all our information is kept centrally within the same system.".

One, centralised system

"Using one system to manage everything and combine all business processes including, customer information, quotes, orders, stock management, pricing, analysis and accounts can minimise the time spent manually inputting and comparing data, freeing up staff to make better use of their time growing the business."

The automation of processes enables Gibb Tools to focus their time on the high-quality customer service they're known for as well as expanding their company to supply to other markets.

Utilising the reporting & analysis features

Gibbs Tools' Price Analyst explains: "The reporting features have greatly improved the efficiency of our work. Almost anything can be mass uploaded or downloaded from the system. It is much easier to track customer trends and applying customer special pricing is much more consistent than before."