SYSTEMS & OPERATIONS MANAGER
Allfix
Allfix was first established in 1988 and has since grown successfully from a small, local independent fastener, fixing, tools and sealants distributor to a large nationwide supplier.
Since implementing OGL Software back in 2001, Allfix has reported an increase in their operational speed and performance.
Download Case Study PDF
Having worked with Allfix for several years, we spoke with the Systems and Operations Manager to find out how they have been benefiting from our software.
In terms of choosing OGL Software over other software systems, Allfix states: "[OGL Software] offered many more features for a distribution company than our existing Sage software. Sage didn't have a very good solution for a company like ourselves (i.e. in distribution), so when OGL came along and had many more features that were in line with our company needs it was an easy choice."
Allfix's Systems and Operations Manager states: "OGL Software has helped massively, before this we were using paper call/record cards that our sales reps hand wrote out, these cards were also used to plan daily/weekly call routes. If management ever wanted to access a sales rep's performance, the cards had to be manually gathered together and read. OGL Software now does this for us digitally and in a far more efficient way. It also allows our sales reps to instantly access any information they want on a customer while out and about.
"The ability to access order management remotely takes this one step further and allows the reps to load their own orders, see stock and check prices without having to take up valuable time from our telesales."
[OGL Software] gives remote staff total flexibility in accessing and updating vital information whilst out on the road.
"There are a number of things we were looking for including, increased security and removing the worry of having a physical server in the building which could be at risk from fire, theft etc. As well as the security factor, the old server we had was due for an upgrade, and the cost to buy a new server with the upgraded hardware we needed was similar to the cost of a hosted solution. We were also looking for an easier way to have access to our data in multiple locations as we have staff working at both our branches as well as working from home.
"Having OGL Software hosted on private cloud infrastructure has helped our business greatly increase the speed of running reports. Where, previously, some reports might have taken 10 or more minutes to complete, they now take less than 1 minute."
Allfix's Systems and Operations Manager states: "We plan to continue expanding our sales counters in which OGL will be integral, with connections to the hosted server allowing various sites to seamlessly connect to one another.
"The second way in which we see business growth is in eCommerce; this will entail working closely with OGL to develop the existing website to embrace new and upcoming technologies within this sector."
Download Case Study PDF