Closing date 28 February 2025
Essential Skills & Experience
- Background in new business development / account management / software implementation and/or software training.
- Experience in taking a consultative approach by understanding business processes and matching customer needs to deliver customer-focused solutions.
- Can demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organisation, internally and externally.
- Excellent listening, presentation and negotiation skills.
- Committed to delivering first-class customer service.
- Ability to manage multiple projects at any one time while paying strict attention to detail.
- Self-motivated, organised and able to thrive in a results-driven environment.
Desirable Skills & Experience
- Sales experience preferable.
- Experience of working with an ERP system. You may have used our solutions, or an alternative ERP system in your career, offering you a great insight into real world benefits that can be realised.
- Knowledge of the stockist, merchant, distributor and wholesale sector.
Job Description
At OGL we offer an exciting and collaborative environment where everyone’s contribution to the success of our business is recognised and celebrated. With over 40 years of experience in authoring market leading ERP solutions, we continue to achieve significant organic growth through ongoing innovation and investment in our software as well as our talented employees.
If you are tired of selling the same old software package and relish the opportunity to join a dynamic and growing business that will support you in achieving your own ambitions, whilst ensuring we deliver first-class solutions to meet the ever-changing needs of their customers, then we may just have the perfect opportunity…
We are looking for a customer-focused individual, preferably with experience of working with, or using, an ERP system for example Sage, MS Dynamics, Intact, Exchequer, Merlin, OGL prof.ITplus or Profit4, who can fulfil a sales role within our Customer Success Team.
Our Customer Success Team has a blend of Account Managers who are the primary point of contact and advocate of our portfolio of products and solutions, to ensure our customers are maximising their software experience and usage of the solutions within their business, and our Transition Sales Team who work with existing customers (who use our prof.ITplus system) and demonstrate the exciting features and functionality of our newest ERP solution, Profit4, and support them in their decision to transition to the new system.
With over 600 existing customers across the UK and a growing customer base, this is a fantastic opportunity for someone who is looking for their next opportunity with long-term career prospects. You will be working alongside other experienced Customer Success Managers and Sales Consultants who will support your integration into the team and handover of accounts. You will also have the support of our skilled Sales Administration Team and our Marketing Team.
Key Responsibilities
- Manage the entire sales process from lead generation or internal referral to closing the deal.
- Deliver professional demonstrations of our Profit4 software (both virtual and face-to-face) that reflect the requirements of the customer.
- Understand the needs of customers considering transitioning from prof.ITplus to Profit4 and how it can deliver tangible benefits to their business.
- Produce professional and accurate sales proposals.
- Work alongside Marketing to deliver and optimise opportunities from campaigns.
- Attend scheduled meetings with other members of the team, including Line Managers, to discuss potential pipeline and ongoing activity.
- Maintain an appropriate level of knowledge of products, services and technological developments to be able to advise customers.
- Liaise with internal stakeholders and discuss projects with development, web, support and account management teams.
- Attend meetings with Project Leads to handover transition customers ensuring details of customer requirements are well documented and explained.
- Maintain high standards of record keeping on our CRM.
- Achievement of monthly, quarterly and annual sales targets.
Benefits
At OGL we want our staff to feel valued. That’s why we have all the standard benefits you expect from most employers plus a few extras too…
- Hybrid / flexible working
- 25 days holiday plus 8 bank holidays
- Opportunity to buy and sell holiday
- Car allowance
- Target related bonus
- Private healthcare
- An investment in your learning, development and career progression
- Employee Reward Board
- Company social events
- Employee referral bonus scheme
- Free on-site parking
